Creating an online course is a big deal 😳! You’re teaching clients something that could potentially improve their lives. So pat yourself on the back; you’re doing a great job 😄. Now, if you haven’t already, you have to create your online course T&C.
Unfortunately, providing online affiliate courses isn’t as simple as granting access to the course and getting paid with no questions asked 😒. Your online course needs to have terms and conditions that your clients agree to during the time of purchase. So, without further ado, here’s how to craft your very own online course T&C.
The 6 Most Important Parts of an Online Course T&C
Ensure you include the following points in your online courses T’s and C’s.
1. Identify Yourself
Your terms and conditions 📄 must identify you as the online course provider, whether it’s just you or a company you own. It also helps to mention the finer details like:
- Your company’s location
- The company type
- The company’s registration status
If your course includes using third-party services to assist clients🤝, then it goes without saying that you need to mention that you and your company won’t take responsibility for any issues caused by third parties. This includes violating intellectual property rights or revealing a trade secret or personal data. Those infractions are instead the responsibility of the third-party services.
2. Throw in Definitions
There are lots of complicated terms and business lingo that might go right over some clients’ heads ✈️. It helps to list and define terms clearly so that clients understand everything in the binding agreement. This just helps you avoid disgruntled clients who didn’t understand the terminology 😠 in the existing terms of service.
3. Purchases and Confirmation
You need to include this if you plan on making sales 💲 from your online course for a given time period. It goes without saying that you can’t release your course unless the client goes through the registration process and makes a payment (registration fee).
You can also include additional terms to make things a lot more professional 👔. This may include providing a confirmation email and your company’s contact information 💻. This can make things easier if questions or problems exist with:
- The purchases
- The warranties of merchantability
- The refund policy
Naturally, these all depend on the type of clients and course you’re dealing with.
4. Your Payment for Online Course T&C
Apart from purchases, you need to specify how you want to receive payment 💵 as you create this contract form. First, you need to state the total amount of fees to charge clients. From there you can outline:
- Your preferred currency
- Your preferred payment method and statutory rights
- Who you accept payments from
- Whether you prefer installments or a one-off lump sum payment
- During which period of time the payment is due
- Whether there are any additional charges or add-on services (like an optional subscription service, physical study materials, or affiliate courses)
Keep in mind that you must provide absolute discretion about the personal information to avoid any financial conflicts from clients. You need to specify that you won’t release the course to a client unless they have made payment ✔️. You can also include that any fraudulent misrepresentation related to payment will result in voiding your relationship and banning the client from the course.
5. Access to Content
Naturally, clients and potential clients need to know exactly what lies ahead 👀. That’s why you need to outline the following:
- What your course entails
- How it operates (about access to program materials). This can include details like how the client receives login details, how your custom learning portals work, if they get physical study materials, if training videos are included, etc. Even something as insignificant as internet access requirements for your course needs a spot here.
- What you expect from your clients 📝
- How you deal with infractions like unauthorized access to program materials
Here, you must cover every detail. This section can go on for a while depending on the complexity of your course and the existence of third-party service providers. A second opinion from a professional on this one from a lawyer can help 🤷.
From time to time, you may bump into clients who need to terminate the course. To deal with this, you need to set up reasonable steps for cancellation as you draft your terms and conditions agreement 💪. This can include details such as:
- Confirmation of the request to cancel a course
- How you handle a notice of cancellation or cancellation change
- Cancellation fees (if you choose to have them)
- Money-back guarantees
- A time frame in which you’ll accept cancellations and refunds (for example, within 30 days of the time of booking or time of registration)
- Cancellation on your end due to breach of contract
Need Some Help with Your Online Course T&C?
Putting together an online course T&C comes with some challenges. You want people to enjoy online courses you make, but writing your terms and conditions requires some legal expertise 📋. That’s why our team seeks to help 😁!
We’ve made effective customizable online course terms and conditions 🙌 that can help you protect your business for an affordable price. If you’re looking for professional help to make sure your entire agreement is shiny and perfect, buy our template or book ✍ for a consultation with us here. There’s no time like the present to get your online training T&C up and running!