The Top 4 Areas to Include in a Virtual Assistant Agreement

Congratulations 👏! You’ve grown your business enough to bring on a virtual assistant! Now it’s time to set up a solid virtual assistant agreement.

It’s pretty normal to be intimidated by this. You might be wondering: What should I include🤷? How can I make sure that this agreement is legally secure? The good news is that we’re here to help 👍. Below is a little guide on how an effective virtual assistant looks and what needs to be in there.

Now, Why Is This Agreement So Important?

It’s quite simple, actually. A handshake🤝 and verbal agreement are just not going to cut it on this one. Without making this agreement between you and your virtual assistant official 📝, you leave yourself open to some serious problems as time goes on. We’re talking about miscommunication, conflicts, arguments, and worst of all, lawsuits ⚖️.

It’s best to have a virtual assistant agreement at the ready that considers your business and what you will specifically need from the virtual assistant. If you’re working with a virtual assistant company or any similar service provider for virtual assistant services, they probably have an assistant contract template already drawn up. Otherwise, you’ll need to bring your own legal contracts to the table. 

The Four Most Important Sections of a Virtual Assistant Agreement

Convinced? Great! Here are the top four areas you’ll need to consider when crafting your virtual assistant contract. 

1. Payment

This goes without saying, but nobody works for free. Since you’re hiring, you’re preferred candidate needs to be compensated fairly 💰. 

A virtual assistant’s payment terms are generally structured in one of two ways:

  • A standard flat fee. This could include installments based on phases of a large project.
  • A time-based, hourly⏲️, or monthly payment schedule.

What’s important here is that you need to cover this topic in great detail in your assistant contracts. That way, everyone is completely clear on how payments work. For example, what is the hourly rate or payment rate? What period of time do you have to submit the payment? What happens if there is a late payment?

Including all the payment details like this isn’t fun 🤔, but it’s way better than running into issues with your VA down the line. 

2. Confidentiality

A confidentiality provision is integral to any working relationship. Your VA will likely have access to all kinds of privileged information, including your business contracts, client agreements, intellectual property rights, business forms, marketing communications, marketing strategy, and the like. They can’t go spilling that information to anyone who asks. That’s why a virtual assistant that considers confidentiality is worth its weight in gold 🥇.

The confidentiality clause in this agreement is there to give you peace of mind that your virtual assistant will not accidentally or intentionally disclose any sensitive information 🤐. It’s also important for protecting your business relationships, as you likely have access to privileged information about your clients that your VA can access. 

4. Deliverables

As a business owner, you need certain tasks done at certain times. Almost everyone on this planet knows that employment comes with responsibilities and deadlines 📅. Nobody’s exempt from this, and neither is a virtual assistant. 

That’s why you need to outline reasonable expectations and timeframes for your VA to get their work done so that your projects are completed effectively ✔️. The last thing you want for your client relationships is for a VA to complete a task badly of late. It’s unprofessional and you wouldn’t be taken seriously 😔, so be sure to cover this in your contractual clauses.

2. Contract Termination

Nobody likes to end things 👎 in assistant relationships, but these things do happen, and you need to be prepared for it. Ideally, you can be working with a great VA, and things can move smoothly for a long time. However, sometimes a professional relationship has to end, and it’s not always amicable. 

In this part of your contract, you need to think about grounds for termination. Was there an issue with their work? Did they violate their contract?

You should also consider the termination provisions if you want a solid contract. How will termination work? When do you terminate? These are just a few things to include in your detailed description 💭. 

Need Some Assistance With Virtual Assistance?

What we’ve mentioned above are just a few topics that are important in any services contract. There might be even more to consider depending on the circumstances and your business.

Now, putting a virtual assistant agreement (or any legal contract for that matter) together yourself is not an easy task. That’s why we’ve done the heavy lifting for you🏋️‍♂️. You can buy a range of contracts from us, including a virtual assistant agreement template. All our contracts are customizable and effective for the hiring process. 

If you want to go with a more direct route, you can ✍️book a consultation for our online services with us when you’re ready. Don’t hesitate to get in touch with us today 🙌!